At TAJ GANDHI PURE PRESSED OIL, we take pride in delivering fresh and high-quality pure-pressed oils. Due to the nature of our products, we have a strict return policy to ensure customer safety and product integrity.
1. Return Eligibility
We accept returns only under the following conditions:
- The product was damaged, leaked, or defective upon arrival.
- You received the wrong product in your order.
- We have 2 days Return policy.
🚫 Non-Returnable Items:
- Opened or used bottles.
- Products purchased on sale or during promotional offers.
- Orders placed with incorrect address details provided by the customer.
2. How to Initiate a Return
To request a return:
- Contact our support team at contact@purepressedoil.com within 10 days of receiving the product.
- Provide your order number and clear images of the damaged or incorrect product.
- Our team will review your request and provide further instructions.
3. Return Shipping
- If the return is approved, we will arrange for a pickup or provide a return shipping label.
- Customers do not have to bear return shipping costs for eligible returns.
4. Processing Returns
- Once the returned product is received and inspected, we will proceed with a replacement or refund based on your preference.
- We will Re-deliver Replacement product within 7-10 business days.
For any queries, feel free to contact our support team at +91 88281 60507.