At Taj Gandhi Pure Pressed Oil, we take pride in providing premium-quality, fresh, and natural cold-pressed oils. Our refund policy is designed to ensure a hassle-free experience for our valued customers.

1. Refund Eligibility

Refunds are only applicable under the following conditions:

  • You received a damaged, leaked, or defective product.
  • The product delivered is incorrect or different from what was ordered.
  • The refund request is raised within 10 days of delivery.

🚫 Non-Refundable Items:

  • Opened or used products.
  • Products purchased on sale or under promotional discounts.
  • Orders placed with incorrect shipping details provided by the customer.

2. How to Request a Refund

To initiate a refund:

  1. Contact us at contact@purepressedoil.com within 10 days of receiving the product.
  2. Provide your order number and clear images showing the issue (damaged, leaked, or wrong product).
  3. Our team will review the request and credit it if eligible.

3. Refund Processing

  • Approved refunds will be credit within 10 business days.
  • The amount will be credited to your original payment method (bank account, UPI, or credit/debit card).
  • Shipping fees are non-refundable, except in cases where the product was incorrect or defective.

4. Late or Missing Refunds

  • If you haven’t received your refund, check your bank account or payment provider.
  • If the issue persists, contact us at contact@purepressedoil.com, and we’ll assist you.

For any further queries, feel free to reach out to our customer support team at +91 88281 60507.